Frequently Asked Questions
Everything you need to know about our 3D scanning technology and shopping experience.
What shipping methods do you use and how long does delivery take?
We offer worldwide shipping via major carriers like DHL, FedEx, and UPS. Standard shipping typically takes 7-10 business days, while expedited shipping can arrive within 3-5 business days depending on your location.
Does the Revopoint 3D scanner come with a warranty?
Yes, all our hardware products come with a standard 1-year limited warranty that covers manufacturing defects. We also offer extended protection plans for additional peace of mind.
What is your return policy if I am not satisfied?
We offer a 14-day return policy for items in their original packaging and condition. To initiate a return, please contact our support team to receive a Return Merchandise Authorization (RMA) number.
Are software updates for the scanners free of charge?
Absolutely. We provide lifetime free software updates for our Revo Scan software to ensure you always have access to the latest features and scanning algorithms.
Which payment methods do you accept?
Revopoint Global Store accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Klarna or Affirm for installment-based purchasing.
Can I use Revopoint scanners with macOS and Windows?
Yes, our scanners and software are fully compatible with Windows 10/11 (64-bit) and macOS. We also offer mobile applications for Android and iOS for scanning on the go.